Airtel Payments Bank has issued a notice with regards to the recent moratorium imposed by the RBI (Reserve Bank of India) on Yes Bank. Although the bank is listed as the service provider for Airtel on NPCI (National Payments Corporation of India), Airtel Payments Bank sources confirm that Yes Bank is not their service provider. The firm has even tweeted that all its services are unaffected.
The tweet also mentions that Airtel Payments Bank will closely monitor the situation and developments on Yes Bank and will make sure it provides a seamless service to its customers.
If you still have any query or need some clarification on the matter, it is possible to email at [email protected]. Airtel mobile users can also call on 400 or on 8800688006 from any other mobile network.
Important Notice from #AirtelPaymentsBank pic.twitter.com/gKeUjY7HYg
— Airtel Payments Bank (@airtelbank) March 6, 2020
PhonePe, a popular digital payment service in India, apologised on Twitter for a brief outage. The firm’s founder and CEO Sameer Nigam tweeted that the service went through a long outage and that the team is working to solve the issue. He added that Yes Bank, which is PhonePe’s partner bank, was placed under moratorium by RBI, which led to the outage.
Dear @PhonePe_ customers. We sincerely regret the long outage. Our partner bank (Yes Bank) was placed under moratorium by RBI. Entire team's been working all night to get services back up asap. We hope to be live in a few hours. Thanks for your patience. Stay tuned for updates!
— Sameer.Nigam (@_sameernigam) March 6, 2020
Kunal Shah, founder of CRED, a credit card payment service, has also confirmed that the services won’t be affected because CRED uses Axis Bank UPI and not Yes Bank UPI. Shah added in a tweet that the company works with multiple banks on settlements as well.
CRED operates on @AxisBank UPI and has no impact of @YESBANK UPI downtime that may have impacted other apps.
— Kunal Shah (@kunalb11) March 6, 2020
We also work with multiple banks on settlements and business is functioning as usual and transactions are happening smoothly.
If you face any issue : [email protected]